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  1. Help and Technical Support
    Our support teams are available 24x7, 365 days a year to answer your questions, and resolve any problems that you might be having. You can call us on 1300 555 900 or email us.
    In addition to the regular help desk team, direct access is available to our 3rd level technicians whenever you need it.<...

  2. How can i review the Service Level Agreement (SLA) before ordering?
    To view the Service Level guarantee please visit

  3. How do I log a support ticket?
    You can log a support ticket by filling in the Contact/Support form. Simply click on the following link to fill in the form

  4. My account is disabled, what do I need to do?
    If your account is suspended/disabled, this could be due to a technical reason, or because your account has expired or you have failed to make payment on your account.
    If your account has been suspended please contact our support team on 1300 555 900.

  5. Where can I view your Terms and Conditions?
    To view our Terms and Conditions simply click on the following link:

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